Transaction fees
Every successful payment is subject to two fees, both deducted automatically before the net amount is added to your available balance.| Fee | Amount | What it covers |
|---|---|---|
| Platform fee | 5.9% + $0.20 | Tax calculation, fraud monitoring, order fulfillment, and merchant of record |
| Payment processing fee | Variable rate + $0.30 | Card network interchange and acquirer processing |
Dispute fee
$20.00 per dispute, regardless of outcome. When a customer files a chargeback, the dispute fee is deducted from your balance along with the disputed amount. The fee is not refunded even if you win the dispute.Payouts
The minimum payout amount is $50.00 in all countries. Each payout has a base fee of $1.50. Payouts to accounts outside the United States also incur cross-border and currency conversion fees. You can preview exact fees before requesting a payout using the estimate tool in your dashboard. See the payout guide for more details.Refunds
Issuing a refund is free. The refunded amount is deducted from your store’s available balance, but the original transaction fees are not returned.Worked example
A customer pays $50.00 for a product (illustrative processing rate of 2.9%):| Amount | |
|---|---|
| Sale | $50.00 |
| Payment processing fee (2.9% + $0.30) | -$1.75 |
| Platform fee (5.9% + $0.20) | -$3.15 |
| Added to balance | $45.10 |
| Amount | |
|---|---|
| Payout amount | $45.10 |
| Payout fee | -$1.50 |
| You receive | $43.60 |