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Documentation Index

Fetch the complete documentation index at: https://docs.pandabase.io/llms.txt

Use this file to discover all available pages before exploring further.

Pandabase processes payments as the Merchant of Record (MoR): we charge the customer, collect tax, handle disputes, and issue refunds on your behalf. After fees, we settle the net to your store’s available balance in USD.

Currency

Customers pay in their local currency wherever supported. This unlocks region-specific payment methods (iDEAL, BLIK, PIX, UPI, etc.) and gives them a familiar checkout. Exchange rates are locked at checkout time and the conversion happens on our side, so you always receive USD.
Final charge amounts may vary slightly due to FX fluctuations between checkout and settlement. Your USD settlement is unaffected.

Payment methods

Global methods (cards, Apple Pay, Google Pay) work in every supported currency. Local methods appear automatically when the checkout is presented in that region’s currency.
MethodPresentment currency
Card (Visa, Mastercard, Amex, Discover)Any supported
Apple PayAny supported
Google PayAny supported
Cash App PayUSD, GBP
Amazon PayUSD, GBP, EUR
WeChat PayUSD
AlipayUSD
iDEALEUR
BancontactEUR
MultibancoEUR
MB WAYEUR
EPSEUR
Przelewy24PLN
BLIKPLN
PIXBRL
UPIINR
Naver PayKRW
Kakao PayKRW
PAYCOKRW
Samsung PayKRW

Lifecycle

1

Checkout

Customer completes a checkout session and submits payment.
2

Capture

The payment is authorized and captured. 3-D Secure 2 runs automatically when the issuer requires it.
3

Fulfillment

On success, an order is created and fulfillment fires (license keys, downloads, webhooks).
4

Settlement

The net amount (sale minus fees) lands in your available balance, ready to pay out.

Statuses

StatusMeaning
PendingAwaiting customer or network confirmation.
ProcessingPayment is in flight.
CompletedPayment succeeded, order fulfilled.
FailedDeclined or rejected.
CancelledCancelled before completion.
RefundedOrder was refunded.
ChargebackCustomer filed a dispute with their bank.

Dashboard

The Payments page lists every payment your store has received. Filter by status, search by order or customer, and customize the visible columns.
Payments list view
Click any row to open the detail view, which includes:
  • Items and totals. Line items, tax, platform fee, processing fee, and the net settled amount.
  • Customer. Email and billing address as captured at checkout.
  • Location & Network. Country, partial phone, IP, ISP, and browser fingerprint, useful for triaging fraud.
  • Internal IDs. Order, customer, payment, and payment reference IDs for support tickets and webhook lookups.
  • Timeline. Every event for the payment in order: checkout confirmed, webhooks dispatched, payment captured, order fulfilled.
Payment detail view
Refunds are issued from the action button in the top right. See Refunds for the full flow.

Fees

Pay-as-you-go. No monthly fees, setup fees, or hidden charges. You only pay when you make a sale. See Pricing for the full breakdown with examples.