Fees
Learn about fees in Pandabase.
We always strive to keep our fees as low as possible, but this isn’t always feasible due to various factors.
Fee Structure
Here are the current rates:
Service | Fees |
---|---|
Payment Processing | 6% + $0.50 per successful payment |
Tax Calculation | 0.5% + $0.10 per successful tax remit |
Radar (Fraud Protection) | $0.10 per successful payment |
Subscription | 1% of the subscription amount + payment processing fee |
Invoicing | $0.10 per successful paid invoice |
Dispute | $20.00 per dispute |
Early Dispute Alerts | $25.00 per alert |
How does it work?
We’ve prepared various examples to help you easily understand our fees, which are actually quite low. The Payment Processing fee covers everything, including currency conversion and international payment processing, totaling 6% + $0.50 per successful payment. We do not charge anything beyond that.
If you enable our Merchant of Record services, there will be an additional fee of 0.5% + $0.10 per successful payment.
Therefore, if you combine the Payment Processing and Tax Calculation services, the total charge will be 6.5% + $0.60 per payment processed.
Payment Scenario
Let’s say a customer in Germany purchases a digital product priced at $20.00
USD
from your shop.
Given the VAT rate of 20%
, the total charged will be $24.00
USD.
Since the customer is using euros, this would convert to approximately €22.22
EUR
at the current exchange rate.
Once the customer makes the payment, we will remit $4.00
USD (20% VAT
) to the German government.
Next, we will charge you our service fee of 6.5% + $0.60
on the product’s base price. This means you’ll incur fees of about $1.90 USD
in fees.
- Recap
- Total Charged:
$24.00 USD
(includes VAT). - Conversion: Approximately
€22.22 EUR
for the customer. - VAT Remittance: We will remit
$4.00 USD
to the German government. - Service Fees: Total fee is
6.5% + $0.60
, resulting in about$1.90 USD
in fees. - Net Profit: After fees, your profit is
$18.10 USD
. If you enable Radar, your profit will be$18.00 USD
.
- Total Charged:
Invoicing Scenario
We will charge an additional $0.10 USD per successful invoice, alongside the payment fee.
For example, for a 100.00 USD invoice with taxes and Radar enabled for a customer in California (where the sales tax is 20%), the total charged will be 120.00 USD (100.00 + 20.00 tax). We will remit the $20.00 USD sales tax to the California state.
Next, we will charge you:
- 6.5% of the invoice amount $6.50
- $0.60 for payment processing
- $0.10 for Radar
- $0.10 for invoicing
In total, the fees will be:
- 6.50 + 0.60 + 0.10 + 0.10 = $7.30 USD.
After all fees, you will be left with 120.00 - 20 - 7.30 = $92.70 USD.
Subscription Scenario
In this example, we will calculate the gross profit for a monthly subscription priced at $20.00 USD sold to a customer in Connecticut, where the sales tax rate is 6.35%.
- Total Charged: $21.27 (includes tax)
- Tax Remittance: $1.27 to State of Connecticut
- Amount After Tax: $20.00
- Total Fees: $2.20
- Gross Profit: $17.80 per weekly/monthly/yearly charge.
Item | Amount | Fee |
---|---|---|
Base Price | $20.00 USD | - |
Sales Tax (CT Sales Tax 6.35%) | $1.27 USD | 20.00 × 6.35% |
Total Charged | $21.27 USD | 20.00 + 1.27 |
Payment Processing Fee | $1.30 USD | 20.00 × 6% + $0.50 |
Tax Calculation Fee | $0.60 USD | 0.5% + $0.10 |
Subscription Fee | $0.20 USD | 1% |
Radar Fee | $0.10 USD | $0.10 |
Total Fees | $2.20 USD | - |
Net Profit | $17.80 USD | $2.20 |