List cases
Returns a list of support cases on the store, most recent first. Requires the CASES_READ scope.
GET
https://api.pandabase.io/v2/core/stores/{storeId}/cases/ Authentication
Requires a bearer token (sk_…) or an API key in the header Authorization.
Path parameters
storeId string required (length 12–48)
Query parameters
page integer default: 1(range 1–∞, defaults to 1)
limit integer default: 25(range 1–100, defaults to 25)
status enum No description.
priority enum No description.
customerId string (length 12–48)
orderId string (length 12–48)
Header parameters
idempotency-key string (length 8–32)
Response 200
Default Response
ok enum required (one of true)
data object required No description.
Response 400
Default Response
ok enum required (one of false)
error string required No description.
Request
curl -X GET https://api.pandabase.io/v2/core/stores/:storeId/cases/Response
{ "ok": true, "data": { "items": [ { "id": "case_8q1mzj0kxw5h7n4tr3bcfp2v", "subject": "License key not working", "status": "OPEN", "priority": "NORMAL", "orderId": "ord_p2v8q1mzj0kxw5h7n4tr3bcf", "customerId": "cus_j8h0r1n4tzcbfp2v8q1mzwx5", "lastMessageAt": "2026-05-14T13:00:00.000Z", "lastMessageBy": "CUSTOMER", "unreadCount": 1, "escalated": false, "closedAt": null, "closedBy": null, "createdAt": "2026-05-14T12:55:00.000Z", "updatedAt": "2026-05-14T13:00:00.000Z" } ], "pagination": { "page": 1, "limit": 25, "total": 1, "totalPages": 1 } }}