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Manage your workspace

Manage your workspace

Stores overview Create a store Store settings Team members

Payments overview Viewing payments Payment methods Refunds

Disputes overview Responding to disputes Dispute prevention

Payment fraud overview Fraud checks 3D Secure Early fraud warnings

Payouts overview Bank accounts Payout schedule Requesting a payout

Vault overview Tokens Elements Proxy Access and security

Ledger overview Accounts and balances Transactions Holds and scheduled transactions Statements and settlements Closing periods Events and webhooks

Merchant Portal Support

Disputes

Responding to disputes

Submit evidence to challenge a dispute.

This page is a draft. Content is coming soon.

Submitting evidence

Draft.

Dispute outcomes

Draft.

Last updated on Monday, 28 September 2026

Disputes overview

What happens when a customer files a chargeback.

Dispute prevention

Resolve disputes before they become chargebacks.

On this page

Submitting evidence Dispute outcomes