Getting started Manage your workspace Your account

Manage your workspace

Manage your workspace

Stores overview Create a store Store settings Team members

Payments overview Viewing payments Payment methods Refunds

Disputes overview Responding to disputes Dispute prevention

Payment fraud overview Fraud checks 3D Secure Early fraud warnings

Payouts overview Bank accounts Payout schedule Requesting a payout

Vault overview Tokens Elements Proxy Access and security

Ledger overview Accounts and balances Transactions Holds and scheduled transactions Statements and settlements Closing periods Events and webhooks

Merchant Portal Support

Disputes

Disputes overview

What happens when a customer files a chargeback.

This page is a draft. Content is coming soon.

How disputes work

Draft.

Dispute statuses

Draft.

Last updated on Monday, 28 September 2026

Refunds

Issue full and partial refunds.

Responding to disputes

Submit evidence to challenge a dispute.

On this page

How disputes work Dispute statuses