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Documentation Index

Fetch the complete documentation index at: https://docs.pandabase.io/llms.txt

Use this file to discover all available pages before exploring further.

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Creating an account

Sign up with your email address. Pandabase uses magic link authentication — no passwords. Every time you log in, we send a one-time link to your email that expires after 10 minutes.

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Verification requirements

Before your store can accept payments, you need to complete these steps:
1

Email verification

Confirmed automatically when you sign up via magic link.
2

Profile information

Add your first name, last name, and country. Your country determines which payout methods are available.
3

Phone verification

Verify your phone number via SMS code. Your phone number’s country must match your account country.
4

Identity verification (KYC)

Complete identity verification through our KYC provider. This typically involves uploading a government-issued ID and a selfie. Verification usually takes a few minutes.
Once all steps are complete, you can create stores and start accepting payments.

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Account settings

Manage your profile, KYC documents, and security from Account Settings — accessed from the avatar menu in the dashboard.
Account Settings page showing My Profile tab with profile information
The page is split into three tabs:
  • My Profile — your legal name, username, email, phone number, country, and account ID. Most fields are read-only since they’re tied to your verified identity. Contact support if you need to change anything.
  • Compliance — outstanding requirements, KYC documents on file, and current verification status.
  • Security — 2FA setup, active sessions, and recent login activity.

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Compliance

Compliance tab listing phone verification, 2FA, identity verification, and default store status
Each requirement shows its current state — Required, Complete, or a direct action button (e.g., Verify Phone). Until every item is marked Complete, your account can’t receive payouts.

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Security

Security tab with 2FA toggle, active sessions list, and Delete Account in the danger zone
The Security tab covers three things:
  • Two-Factor Authentication — enable or disable TOTP-based 2FA.
  • Active Sessions — every device currently signed in to your account. Click Revoke on any row to sign that session out immediately, or Revoke All to sign out everything except your current session.
  • Delete Account — request account closure. Deletion isn’t a self-service action; clicking it shows a dialog directing you to email support@pandabase.io so we can confirm and process the removal manually.

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Two-factor authentication

Add an extra layer of security with TOTP-based 2FA using any authenticator app (Google Authenticator, Authy, 1Password, etc.). When enabled, you’ll need to enter a 6-digit code from your authenticator app each time you log in.
We strongly recommend enabling 2FA on all accounts, especially those with active stores and balances.

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Sessions

Each login creates a session tied to your device and IP address. You can view all active sessions and revoke any session from the dashboard. Sessions track:
  • Device type and operating system
  • Browser
  • IP address
  • Last active time

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Account limits

LimitValue
Stores per account10
Team membershipsUnlimited

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Supported countries

Pandabase is available to merchants in the following countries: Americas: Canada, United States Europe: Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkiye Asia-Pacific: Australia, Hong Kong, India, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam Middle East: Israel, Qatar, United Arab Emirates Africa: Morocco