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GET
/
stores
/
{storeId}
/
cases
/
{caseId}
cURL
curl --request GET \
  --url https://api.pandabase.io/v2/core/stores/{storeId}/cases/{caseId} \
  --header 'Authorization: Bearer <token>'
{
  "ok": true,
  "data": {
    "id": "case_8q1mzj0kxw5h7n4tr3bcfp2v",
    "subject": "License key not working",
    "status": "OPEN",
    "priority": "NORMAL",
    "orderId": "ord_p2v8q1mzj0kxw5h7n4tr3bcf",
    "customerId": "cus_j8h0r1n4tzcbfp2v8q1mzwx5",
    "lastMessageAt": "2026-05-14T13:00:00.000Z",
    "lastMessageBy": "CUSTOMER",
    "unreadCount": 1,
    "escalated": false,
    "closedAt": null,
    "closedBy": null,
    "createdAt": "2026-05-14T12:55:00.000Z",
    "updatedAt": "2026-05-14T13:00:00.000Z"
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.pandabase.io/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Bearer token mode — passes the secret directly. Token starts with sk_.

Path Parameters

​
storeId
string
required
Required string length: 12 - 48
​
caseId
string
required
Required string length: 12 - 48

Response

Default Response

​
ok
enum<boolean>
required
Available options:
true
​
data
any
required