# Pricing (/pricing)





Pandabase is pay-as-you-go. There are no monthly fees, setup fees, or minimum commitments. You only pay when you make a sale.

## Included with pricing [#included-with-pricing]

<Cards>
  <Card title="Payment methods" icon="<Banknote />">
    Display and accept all major card brands and local payment methods to increase revenue and support customers across multiple regions.
  </Card>

  <Card title="Currency conversion" icon="<Wallet />">
    The payments you receive are automatically settled in **USD**, regardless of the currency your customer paid in.
  </Card>
</Cards>

## Transaction fees [#transaction-fees]

Two fees are deducted from each successful payment before the remainder is added to your available balance.

| Fee                    | Amount                | What it covers                                                               |
| ---------------------- | --------------------- | ---------------------------------------------------------------------------- |
| Platform fee           | 5.9% + $0.20          | Tax calculation, fraud monitoring, order fulfillment, and merchant of record |
| Payment processing fee | Variable rate + $0.30 | Card network interchange and acquirer processing                             |

The processing rate varies by card type, region, and currency. The exact rate for each transaction is shown on the payment detail page in your dashboard.

## Dispute fee [#dispute-fee]

**$20.00** per dispute, regardless of outcome.

When a customer files a chargeback, the dispute fee is deducted from your balance along with the disputed amount. The fee is not refunded even if you [win the dispute](/store/manage-payments/disputes).

## Fraud alerts [#fraud-alerts]

Fraud alerts from **Verifi** and **Ethoca*&#x2A; are charged at **$29.00** per alert and automatically refunded to help prevent disputes.

## Prevented disputes [#prevented-disputes]

When Verifi or Ethoca resolves a chargeback with the issuing bank before it becomes a formal dispute, the disputed amount is returned to the cardholder and a **$30.00** prevention fee is deducted from your balance. Prevented disputes don't count toward your dispute rate. See [disputes](/store/manage-payments/disputes) for details.

## Payouts [#payouts]

The minimum payout amount is **$50.00** in all countries.

Each payout has a base fee of **$1.50**. Payouts to accounts outside the **United States** also incur cross-border and currency conversion fees.

You can preview exact fees before requesting a payout. See the [payout guide](/store/finances/payouts) for more details.

## Refunds [#refunds]

Issuing a refund is free. The refunded amount is deducted from your store's available balance, but the original transaction fees are **not** returned.

## Worked example [#worked-example]

A customer pays **$50.00** for a product (illustrative processing rate of 2.9%):

|                                       | Amount     |
| ------------------------------------- | ---------- |
| Sale                                  | $50.00     |
| Payment processing fee (2.9% + $0.30) | -$1.75     |
| Platform fee (5.9% + $0.20)           | -$3.15     |
| **Added to balance**                  | **$45.10** |

When you request a payout in the US:

|                 | Amount     |
| --------------- | ---------- |
| Payout amount   | $45.10     |
| Payout fee      | -$1.50     |
| **You receive** | **$43.60** |